EXECUTIVE DIRECTOR
The Alden Network
(1/2021 - 2/2021)
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Accountable for day to day operations and sales of a 104 apartment supportive living/assisted living community with an annual budget of $8 million
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Accountable for leading the day-to-day operations and sales of 104 apartment assisted living community including full profit and loss responsibility of an $8 million budget.
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Direct supervisory responsibility for team members in order to create and maintain a highly functioning team environment, maintain high customer satisfaction, and ensure a quality-oriented workforce.
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Comply with all local, state, and federal regulations, and focuses on creating a safe working and living environment.
COMMUNITY RELATIONS DIRECTOR
Senior Star Weber Place
(8/2018 - 11/2020)
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Increased average lease pace and occupancy as a direct contributor and through a sales team
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Grew memory care census by 31% in 7 months while reducing sales operating cost by 20%
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Improved sales process and efficiency by streamlining functions - working "smarter"
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Redirected sales focus on specific diagnosis/DRG's, readmissions and outliers of referring hospitals based on analytical data.
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Strategic and tactical concentration on....People, Process and Product
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Member of leadership team that increased NOI from 9% to 33% in 9 months
DIRECTOR OF SALES
Autumn Leaves Bolingbrook (now Revere Court of Bolingbrook)
(10/2016 - 8/2018)
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YTD doubled gross move-ins from previous year
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Developed strategic partnerships with referral sources that contributed to increased awareness and move ins
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Strengthen relationships and communication with key referral sources
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Led the "charge" to be awarded...."2017 Best of Bolingbrook Business" in the Health & Fitness category.
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Out of the box thinker who loves a challenge.
DIRECTOR OF SALES
Fast Heat
(10/2014 – 8/2015)
Reporting to the Owner/CEO of a family owned company that manufactures hot runner controllers for the plastic injection molding industry after years of declining and stagnant sales, I was hired to bring sales level back, improve relationship with a national independent sales representative network and bring a change to the sales approach.
During the first nine months, sales grow by 35%-40% percent, the company was on track to meet its annual sales goal/target and relations with rep groups improved greatly. I realized early on for many years the company was product driven instead of value driven. Once I started to change the direction to a value proposition that addressed the “pain” points of its prospects, sales momentum started to pick up.
A contributing factor to the increase in sales was working in the “front line” with the national network of 20 independent reps. Requiring extensive traveling as the "subject matter expert" and to close sales was a key success factor. Another contributing factor, reducing the RFP process by as much as 45%.
During that same time I signed several distribution contracts for a new diagnostic tool that will generate over $500k annually in new revenues.
SALES CONSULTANT
Independent
(8/2012 – 10/2014)
Independent sales consultant working in a number of industries ranging from ….professional services, industrial manufacturing, home improvement, automotive, energy, recreational vehicle, healthcare, building maintenance/janitorial and printing, helping establish sales strategy, sales management and sales process. Some of the achieved outcomes are listed in the HOME TAB.
VICE PRESIDENT SALES & SERVICE
BELLA BAGNO INC.
(7/2011 – 8/2012)
Family owned business specializing in the distribution of janitorial products and hygienic toilet seat to building managers and property managers. Also manufacturer of patented urinal mats, airport security runners and “wanding” mats.
With sales "flat-lined" for the past 7 years, I was hired to get the company back on track again. During this time the company experienced an 8% growth in year one. 10% of that growth came through the restructuring of contracts with the top three customers, additional products introduced to existing customers that complimented existing products and the new introduction of maintenance service agreements.
MANAGING PARTNER
A & E PARTNERS
(6/2007 – 7/2011)
International management consultant firm specializing in operational process improvements. Industries Include…IT, Energy Management, Consulting, Home Improvement, Automotive and Healthcare.
Responsible for sales, marketing and business development of the companys professional service offerings. On one particular we uncovered a $2.7 million opportunity to reduce cost using the VaVe approach without compromising the function of the product.
VICE PRESIDENT NORTH AMERICA
Argo Consulting
(9/2001 – 6/2007)
Reporting to the CEO/Chairman of the Board with "dotted" line to President of a start-up International management consulting firm specializing in implementing strategies to improve profitability in both the manufacturing and services industry using Lean Manufacturing and TPS.
I had responsibility for an international team of telemarketers, business development, marketing and account executives . During this time, the company grew by double-digits four consecutive years in a roll from $0 - $3 million while providing impressive results for its clients. The President called George a "rain maker" with the CEO calling him a "pit bull" for his tenacity and determination.
Seeing the need to expand the client portfolio from industrial manufacturing, I sold the first company Lean Healthcare project at a hospital outside of Melbourne Australia. That project resulted in over $2 million (AUD) savings for the hospital and helped reduced patient wait time by 52%. Leveraging the success of this project into a case study led to additional opportunities using the Lean Manufacturing approach in healthcare.
MIDWEST ACCOUNT EXECUTIVE
DACG
www.linkedin.com/company/dacg_2
DA Consulting: $30MM Global Consulting Firm specializing in ERP and CRM end-user training and documentation.
• Re-established office in Chicago to service Midwest region clients and generate new clients
• Increased sales pipeline from 0 - 3.2 million in first six months
• Implemented account strategies and sales processes to achieve corporate and customer
objectives
• Participated in development and launch of solution strategies for penetrating new lines of business for CRM and HR.,
ACCOUNT EXECUTIVE
Extendedcare.com (today Allscripts)
www.extendedcare.com
extendedcare.com an Internet technology firm that improves efficiency and productivity for the Healthcare industry by leveraging a proprietary web portal
• Generated new business licensing fees by over $500k
• Increased internet extended care provider subscriptions by 80%
• Skillfully presented to C-level and end users on internet/computer software
• Developed strategy and tactic in demonstrating cost benefits and return-on-investment to healthcare organizations
• Demonstrated skills in developing strategic business plans on the challenges of healthcare reimbursement
ENTREPRENEUR
Avalon Healthcare Services
After seeing the need to help reduce healthcare cost, I created Integrated Delivery System (IDS) for hospitals, physicians, managed care, sub acute/LTC organizations. The mission of the company was to "bridge" the continuum of healthcare disciples for a common cause....reduce hospital length of stays (LOS) by specific DRG's. Under some DRG's the hospital LOS was reduced by one day by moving patients to either home care, subacute or long-term care.
Clients included...Sunscript Pharmacy, Mantis Corporation, Catholic Charities, Care IV, Integrated Health Services, Medicall
REGIONAL SUB-ACUTE BUSINESS DEVELOPMENT MANAGER
National Medical Care, subsidiary of W.R. Grace
• Increased market share and delivered new revenue of $800,000 first year which provided initial bases of business from which to grow
• Successfully managed and motivated 16 account managers and 10 local service centers
ACCOUNT MANAGER
Pharmacy Corporation of America (today PharMerica)
An opportunity presented itself to expand my healthcare experience in response to a demand for reducing hospital length-of-stays in key DRG's by looking to long-term care nursing facilities for placement. Not all patients qualified for home care but, also did not need an expensive hospital stay. So working with the local skilled nursing facility a subacute unit was created and developed to take on some of these patients.
My role was to establish this newly created subacute unit for local nursing facilities with the local hospitals, physicians and community. At the time considered “ground breaking”.
Pharmacy Corporation of America was a subsidiary of the largest nursing home company in the US...Beverly Enterprises.
During this time, I was awarded...Exceeding Sales Expectations for the South Region, two years in a row!
ACCOUNT MANAGER
Curaflex Infusion Services
It all started here! Than CEO, Charlie Laverty and his management team took a big chance on guy with "fire" in eyes, "true grit" and more confidence than experience. With no sales experience whatsoever, Charlie moved George and his young family to Miami with the goal of growing sales of home infusion services to hospitals, physicians and home health agencies in the Miami, Ft. Lauderdale and West Palm Beach Florida for a relatively new Curaflex branch. The pressure was on! This became my first "King Saul/David" moment.
Long story - short....In two years I proved them all right!....Salesman of the Year, Highest TPN Achiever and numerous trips and incentives won.
EDUCATIONAL BACKGROUND
Wright College, Chicago Illinois
Studied business and cost accounting. Over the years continue to keep up with current accounting practices and reporting tools.
Moody Bible Institute, Chicago Illinois
Studied Theology with an emphasis on urban Evangelism.
